Industrial parts
Industrial Patagonia
Every part quoted stays tied to the customer's equipment, with the margin policy applied before sending.
Published · September 2026
ExampleAn example case that shows the format of this section: the company, the figures and the video are fictional and will be replaced by real cases.
- Catalog
- 31.000 SKU
- Systems
- ERP + inventario por bodega
- Team
- 14 vendedores
Context
Results
- -90%
- Quotes below the margin floor
- 4 h → 35 min
- Average response time
- 92%
- Parts identified on the first try
Figures reported by Industrial Patagonia.
The challenge
Customers asked for parts by equipment number, not SKU, and the sales team translated that reference by hand.
Discounts were negotiated case by case, and the real margin was only reviewed after invoicing.
What was implemented
Equipment and its components were modeled, so a customer reference lands on the right part and its consumables.
Pricing policy and the margin floor are applied in the quote, and anything outside policy goes through approval.
Customers write to us with the equipment number. That used to be half an hour of work; now it is the starting point.
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